Qualitative Outsourcing Strategy and Project Knowledge Management

von Morand, Marie-Flore
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Morand, Marie-Flore Qualitative Outsourcing Strategy and Project Knowledge Management
Morand, Marie-Flore - Qualitative Outsourcing Strategy and Project Knowledge Management

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Beschreibung

This book provides a theoretical framework employed as a basis for the analysis of the results obtained, with the purpose of understanding the potential linkage(s) existing between qualitative outsourcing strategy, project knowledge management and service quality in terms of performance in execution of projects. This research utilises an individual questionnaire methodology combined to an in-depth analysis of three case studies, to understand how managers perceive outsourcing strategy and the management of knowledge in relation to the service quality delivered. The research findings indicate that hiring the right employees with the aim of selecting the right vendors and build strong relationships was crucial. The research also demonstrates that by gaining the required knowledge and implementing the right processes in terms of partnerships, training and culture, the firm tends to obtain a better management of its knowledge. Finally, results certify that a strong inter-connection exists between qualitative outsourcing strategy, project knowledge management and service quality in terms of performance in execution of projects.

Mitwirkende

Autor:
Morand, Marie-Flore

Weitere Informationen

Biografie:
Born on July 7th 1989 in Paris (France), the author graduated with award from ESCE Paris of a Master 2 in International Business. Conscious of the constant increase in terms of innovation and opportunities, the author performed her master internship in the Procurement department of one of the biggest company in the petroleum field in Malayasia.
Sprache:
Englisch
Seitenanzahl:
100
Medientyp:
Taschenbuch
Verlag:
Scholar's Press

Stammdaten

Produkttyp:
Taschenbuch
Verpackungsabmessungen:
0.22 x 0.15 x 0.006 m; 0.195 kg
GTIN:
09783659839061
DUIN:
QA4O7Q08QHO
CHF 61.05
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